NOTE: If your Kindle Fire is still not charging, try another electrical outlet. STEP 2: If the indicator light does not turn green, make sure that the power cable is fully inserted into your Kindle Fire and that the power adapter is securely inserted into the power outlet. While charging, the indicator light on the power button will turn orange and green when the battery is fully charged. STEP 1: Connect the Kindle Fire’s power adapter to a wall socket. To properly charge your Kindle Fire, follow these steps: Battery life will vary based on the type of usage and wireless connectivity required activities such as web browsing and downloading content may deplete battery life more quickly. Your Kindle Fire lasts up to 8 hours of continuous reading or 7.5 hours of video playback, provided that its wireless connection is off. Low battery is a known cause for Kindle Fire screens to lock up. Make sure that your Kindle Fire’s battery is not at its minimum level. OPTION 2: Check Your Kindle Fire’s Battery Level STEP 2: Wait for a few seconds then press the power button again to turn on your Kindle Fire. STEP 1: Press down the Kindle Fire’s power button for at least 20 seconds then release it. This procedure will only close any programs that may be currently running and then shuts down the device so you can restart it fresh later. The reset steps below will not restore the device’s factory settings. If your Kindle Fire does not respond to any actions, you may try following the troubleshooting steps below: There are several known issues when using the Kindle Fire and one of them is experiencing a frozen or locked screen. In addition to surfing the Internet, this multimedia device lets you load your favorite music, movies, books, apps, and many more. Kindle Fire is a tablet computer released by Amazon, which features a full color 7-inch display with multi-touch.
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